Terms and Conditions

By shopping on this website, you automatically accept the below terms and conditions. We therefore recommend that you read them thoroughly before shopping.

When ordering any of our products, you agree to be bound by these terms & conditions:

  • By placing an order at Goldsmith Kira Helmer, you warrant that you are at least 18 years old or have parents' permission to buy from us.

  • We behold the right to cancel an order if the product is not available for any reason. If this is the case, we will notify you and refund for the payment that you made.

  • We will refund using the same method originally used by you to pay for the product.

PRIVACY POLICY

This privacy policy will explain how Goldsmith Kira Helmer uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Goldsmith Kira Helmer collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Other information you provide to us such as bank account and payment card details and any feedback you give to us, whether it be by phone or e-mail or else.

  • Information about your interaction with the services we provide you (What products you have bought from us or looked at on our website, how much you spent, and so on).

How do we collect your data?

You directly provide Goldsmith Kira Helmer with most of the data we collect. We collect data and process data when you:

  • Place an order for any of our products or services.

  • Voluntarily provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Communicate with us through the chat available on our website.

How will we use your data?

Goldsmith Kira Helmer collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Get a better idea of who our customers are, and therefore be better equipped to provide our services to the customers who want them the most.

  • Contact you in connection to any activity surrounding your order.

  • Retain your shopping history and use details of the products you have previously purchased or looked at, to be able to provide you with suggestions for what other products we believe you are also likely to be interested in.

  • Retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes – with the goal to understand how people use our website, so that we can make it more intuitive.

When Goldsmith Kira Helmer processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Goldsmith Kira Helmer securely stores your data on the company’s private computers, a third-party software, Shopify – a GDPR compliant service that guarantees secure processing and storing of data, as well as Visma e-conomic, a highly secure accounting program, that we use to process all your payments.

Goldsmith Kira Helmer will keep the necessary data, such as your name, address, phone number, e-mail address and payment information, for up to five years due to bookkeeping and accounting law requirements.

What is your data protection rights?

Our Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Goldsmith Kira Helmer for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Goldsmith Kira Helmer correct any information you believe is inaccurate. You also have the right to request Goldsmith Kira Helmer to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Goldsmith Kira Helmer erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Goldsmith Kira Helmer restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Goldsmith Kira Helmer’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Goldsmith Kira Helmer transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email : kira@kirahelmer.dk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Functionality cookies to provide you with the best service – These could for instance include what language you prefer and location you are in.

  • Understanding how you use our website

  • Re targeting marketing campaigns

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Privacy policies of other websites

The Goldsmith Kira Helmer website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 February 2020.

How to contact us

If you have any questions about Goldsmith Kira Helmer‘s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: kira@kirahelmer.dk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Goldsmith Kira Helmer has not addressed your concern in a satisfactory manner, you may contact the Danish Data Protection Agency. Go to datatilsynet.dk to find out more.